First Goal: To establish an effective complaint system
1.1 Establish 24/24 hours complaint system by telephone, complaint boxes, e-mail and oral complaint etc.
1.2 Establish complaint system with easy use and implementation
1.3 Broadcast complaint system through various media
1.4 Establish complaint analyzed group
1.5 Prepare management system and complaint data storage system.
Description of Action Plan
and 1.2 Design (1) complaint form (annex B2) (2) timely responding system (annex B5) (3) complaint management guideline (receiving and enlisting complaints – examining and analyzing complaints ) (annex B1)
(4) Interviewing complainants, witnesses, and suspects (annex B3) (5) complaint center
1.3 Broadcast through multimedia
1.4 Establish (1) complaint analyzed group with 8 members divided into groups (administrative time) (annex B1 and B3)
1.5 Establish (1) complaint lists (annex B4) (2) statistical data system (annex C3)
Resources
Rooms and facilities, telephones, spots, complaint boxes, e-mail, guest rooms, and interviewing rooms.
Dates
1.1 First month of 2011
1.2 First month of 2011
1.3 Practice regularly
1.4 First month of 2011
1.5 First month of 2011
Second Goal: To increase the effective investigation and enforce law enforcement
Strategic Plan
2.1 Build up judicial police officers
2.2 Facilitate and implement the investigation system effectively and enforce law enforcement
2.3 Establish and strengthen management system and distribute information for investigation
2.4 Establish and assess the monitoring system’s effectiveness, management investigation and enforce law enforcement
2.5 Cooperate with Ministry of Justice and court to boost the court procedure promptly
2.6 Establish and practice training and researching programs on the case file processes of the court procedure
Description of Action plan
2.1 Establish (1) judicial police officers (2) have necessary training programs if needed
2.2 and 2.3 set up (1) small groups of investigators (2) investigation guideline , case files (annex C1) (3) case file lists (annex C2) (4) statistics data system ( annex C3)
2.3 Establish (1) monitoring group and encourage conviction (2) monitoring system and evaluate investigation and stimulate law enforcement. Evaluate the monitoring system on a regular basis
2.4 Establish (1) analyzed group and law research (examine procedure, analyzing facts, review of case files and join the court hearing
2.5 Establish programs and contents of training on court procedures
Resources
Necessary facilities, data system, evidence storage room, detention room, temporary
detention room, legal referential documents, and lawyers.
Dates
2.1 The first 3 months and consecutively
2.2 The first 3 months of 2011
2.3 The first 3 months
2.4 The first 3 months of 2011 and consecutively
2.5 The first 3 months of 2011
2.6. The first 3 months of 2011 and consecutively.
Third Goal: To enforce computer forensic investigation
Main activities of action plan
3.1. Develop and practice the program of skill training, computer forensics to professional officials
Description of Action Plan
3.1. (1) prepare training programs (2) send professional officials overseas or invite experts to have direct training.
3.2. prepare the room and (1) check necessary facilities for computer forensic investigation (2) check the possibilities of getting those facilities.
Resource
Necessary facilities
Date
3.1. The first 3 months of 2011 and consecutively
3.2. The first of 3 months of 2011 and consecutively
Fourth Goal: To have special group and to strengthen capacity for prompt investigation of priority corruption complaints
Main activities of action plan
4.1. To set up a special group and organize training programs
4.2. To set up a special mechanism for examining, deciding, and replying to the priority corruption complaints
4.3. To organize exercising programs on a regular basis
4.4. To equip with necessary facilities.
Description of action plan
4.1. (1) To organize the program and contents (2) select the component of special group (3) conduct training courses
4.2. Process: (1) to get the priority cases from the president of the Unit (2) to start investigation for the priority cases (3) to make report for the president of the ACU
4.3. To organize exercising program on a regular basis
4.4. (1) check necessary facilities to use in the investigation of priority cases (2) check the possibilities of getting those facilities.
Resource
Facilities, weapons, vehicles, interview and interrogation room, evidence-storage room, and computer.
Date
4.1. The first 3 months of 2011 and consecutively
4.2. The first 3 months of 2011 and practice regularly
4.3. Practice regularly
4.4. The first 3 months of 2011 and consecutively.
Fifth Goal 5: To have safe and effective mechanism and procedures to protect witnesses and complainants
Main activities of action plan
5.1. To set up and implement the mechanism and procedures to protect witnesses and complainants.
5.2. To establish a security group and skill training on security.
5.3. To set up training programs and practice skills.
Description of action plan
5.1. (1) to set up procedures and skills to protect witnesses and complainants when providing information or placing complaints (2) equip with necessary facilities
5.2. Process: (1) select the component of security group for protection. (2) limit the role and function of security group. (3) conduct training courses. (4) dispatch arm forces to target areas
5.3. organize exercising programs on a regular basis.
Resource
Weapons, safe places, vehicles, and facilities.
Date
5.1. The first 3 months of 2011.
5.2. The first 3 months of 2011.
5.3. Practice regularly.
Sixth Goal: To build up networks to provide information on corruption
Main activities of action plan
6.1. Establish and implement the secret program in building network information provider.
6.2. Establish and implement a motivation system for corruption information provider.
Description of action plan
6.1 Process: (1) identify corruption prone targets (2) select any person at those targets who might have important information, is willing to work, and meets all the requirements (3) recruit as the agency’s agent (4) assign job
6.2 (1) provide monetary support (2) offer incentives when important information has been provided.
Resources
Monetary Support
Date
6.1 First trimester of 2011 and consecutively
6.2 First semester of 2011 and consecutively.
Seventh Goal: Strengthening the Covert Surveillance
Main Activities of Strategic Plan
7.1 Set up and implement the Covert Surveillance Skills training program
7.2 Organize field training and skills practice program.
Description of Action Plan
7.1 Process: (1) organize the program and contents (2) select the components of covert surveillance team (3) conduct training courses (4) do field surveillance based on guidance from the President of the Unit.
7.2 Establish regular field training.
Resources
Facilities, means of transportation, and budget
Date
7.1 First semester
7.2 Regular basis.
Eighth Goal: To build up and strengthen the capacity for entrapment
Main Activities of Strategic Plan
8.1 Set up and implement the entrapment skills training program
8.2 Organize regular field training and entrapment skills practice
8.3 Equip with necessary equipments for the entrapment.
Description of Action Plan
8.1 Process: (1) formulate and implement skill training program (2) select component team for entrapment (3) conduct training courses
8.2 Establish regular field training
8.3 (1) check the necessary facilities for setting up an entrapment (2) check the possibilities in obtaining those facilities.
Resources
Facilities, weapons, budget, and means of transportation